Shipping

At MyGoTrips, all services are provided digitally, which means there is no physical shipping involved. Once your booking has been successfully confirmed, all relevant documents such as e-tickets, booking vouchers, and invoices will be delivered directly to your registered email address.

Immediately after a successful payment, our system automatically generates a confirmation email. This email contains complete details of your booking, including dates, times, services booked, and reference numbers. We recommend that you review this information carefully and keep it for future reference during your travels.

In rare cases, confirmation emails may be delayed due to server downtime, email provider restrictions, or spam filters. If you do not see your booking confirmation in your inbox within an hour, please check your spam or junk folder. If the email is still not found, you may log in to your MyGoTrips account to access the booking details.

Customers can also request a duplicate copy of their booking confirmation at any time by contacting our support team. We ensure that every customer has seamless access to their booking information, eliminating the need for physical paperwork and reducing environmental waste.

Since we provide purely digital delivery, there are no shipping costs involved. This makes the booking process more efficient, eco-friendly, and faster for our customers. It also ensures that travelers can make last-minute bookings without worrying about delivery delays.

For any concerns regarding booking confirmations, please contact us at [email protected]. Our team will gladly assist you in retrieving your booking details promptly.

Last Updated: September 21, 2025