Terms and Conditions

Welcome to MyGoTrips. These terms and conditions govern your access to and use of our website, mobile application, and travel services. By continuing to use our platform, you acknowledge that you have read, understood, and agreed to these terms. Our aim is to provide transparency, fairness, and clarity so that every customer enjoys a reliable booking experience.

All bookings made through MyGoTrips are subject to confirmation by our service partners, which may include transport operators, hotels, and local agencies. While we make every effort to ensure accuracy and availability, we cannot guarantee the final confirmation until acknowledged by the provider. Customers are advised to retain booking receipts and confirmation emails as proof of purchase.

You are responsible for providing accurate personal and travel information when making a booking. Errors in spelling, incorrect dates, or invalid identification details may result in booking failures or denial of service at the destination. MyGoTrips will not be held liable for losses arising from inaccurate information provided at the time of booking.

Payment terms must be respected. Failure to make timely payments may result in automatic cancellation of your booking. In such cases, MyGoTrips reserves the right to withhold refunds in accordance with the cancellation policy of the respective service provider. We also reserve the right to update our pricing structures without prior notice.

Customers are expected to use the MyGoTrips platform responsibly. Misuse of the website, fraudulent bookings, exploitation of offers, or violation of applicable laws may lead to immediate suspension of services, cancellation of bookings, and potential legal consequences. Our platform is designed for lawful use only.

These terms may be updated periodically to reflect changes in our services or industry regulations. Customers are encouraged to review this page from time to time to remain informed. By continuing to access or use our services, you automatically agree to the revised terms.

Last Updated: September 21, 2025